28 January 2019

Check license status of Office 365 Shared mailbox

Shared mailboxes don't require an Office 365 licence. But to avoid any Microsoft weirdness after migrating a Shared mailbox to Office 365, check its licensing status via MSOL PowerShell:

Get-MsolUser -UserPrincipalName jbloggs@example.com |fl *lic*

Both IsLicensed and LicenseReconciliationNeeded should be False.

If LicenseReconciliationNeeded is True, fix e.g. try assigning and removing a license, or converting mailbox to User and back to Shared. Otherwise, if LicenseReconciliationNeeded stays True for 30 days the mailbox will be removed.

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